Estates and facilities

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Varied roles

The facilities team is made up of a huge variety of roles. You might be welcoming patients and visitors on our reception desk and arranging conference facilities for staff. You might be responsible for the maintenance of the office space, ensuring health & safety guidelines are followed. Or you might be cooking up a storm for patients, visitors and staff in the kitchens. Whatever your role, you will be contributing towards the smooth running of the Hospice, ensuring we are able to offer the best possible care to our patients.

Two women stood behind the Dorothy House stone sign

Our values

At Dorothy House the principles of equality, diversity and inclusivity are inherent to our values, and central to our work as an outstanding care provider and employer.

We Care

for one another with compassionate, purposeful and authentic leadership

We Connect

with each other and across our organisation to deliver excellence

We Create

opportunities to innovate, learn and develop together

Man At Computer With Female Colleague looking at computer screen

Employee support

We know that encouraging a good work life balance and offering comprehensive wellbeing support is paramount to getting the most from our people.  We offer employees access to a 24/7 confidential support helpline, a suite of wellbeing resources, and free financial wellbeing sessions with an independent financial adviser. Our support teams are always there to provide help and advice, so you always feel part of the wider Hospice team.

Life as

At Dorothy House we have a whole team of people supporting the clinical side of the Hospice. One part of this is Estates & Facilities. Made up of mixture of employees and volunteers, the team oversees the maintenance of the Winsley site and our 25 shops, manages catering for patients, visitors and staff and all housekeeping. The team ensures everything is well looked after and works smoothly, and are integral in the running of the Hospice.

Paul is Head of Estates & Facilities, responsible for the maintenance and smooth running of our Hospice and shops.

Benefits & support

Salary

We offer competitive salaries across all of our roles, reviewed annually.

Holiday

We offer a generous holiday allowance for all roles, starting at 27 days (plus public holidays) and increasing with length of service up to 33 days.

Pension

If you contribute 3% to your Aviva pension scheme, we will contribute 7%. Or you can bring your NHS pension with you.

Life Assurance

Death in service scheme providing a payment of 2 ½ annual salary to your loved ones.

Travel and parking

We offer 45p per mile for work travel. There is unlimited free parking in Winsley.

Cycle to work Scheme

Through a “salary sacrifice” scheme you can buy a bike with great discounts.

Employee Counselling Scheme

Offering up to six free counselling sessions, either face-to-face or online.

Mindful Employer Charter

Providing access to information, advice, local support and training to help staff experiencing stress, anxiety, depression and other mental health conditions.

Refreshments

At Winsley we offer subsidised freshly cooked meals and snacks.

Staff discount

25% discount on purchases in our shops and our Ubiety range.

Wellbeing resources

A suite of wellbeing resources, advice and support is available to all on our intranet.

Learning & development

Our dedicated education and research teams offer a variety of personal and professional development training, helping you to maximise your potential. From mentoring and coaching, to specific topic-led courses, we design our learning opportunities around the needs of the workforce.

Learn about our learning and development programme
Man laughing looking at a girl who is bend over laughing

See what people have to say

I cannot put into words what a difference your carers made at such a dark time, and I will always be truly grateful.

Family of a patient, 2021

Anyone who works for Dorothy House is passionate about what we do. We’re like a family –we agree on our values and our mission and that comes through more than anything

Sue Spanswick Dorothy House Carer

Every day is different and challenging, and I feel privileged to be let into the lives and homes of our patients

Elaine Kynaston, Dorothy House carer

Dorothy House is at the end of a phone whenever you need advice or reassurance. There’s just something about all the staff – they’re so approachable.

Angela Selman DH patient, 2022

I was a Hospice at Home carer for thirty years. I think we all feel privileged to do it. It’s an honour to be with people at the very end of life.

Maggie Matthews Dorothy House carer

It sounds a cliché, but every day really is totally different and I get to work with some amazing people

Debbie Russell Mobile Deputy Shop Manager

Opportunities available

Recruitment Manager

Contract: Permanent

Location: Winsley, Wiltshire, United Kingdom

Closing Date: 10 June 2025

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Project Manager

Contract: Permanent

Location: Winsley, Wiltshire, United Kingdom

Closing Date: 10 June 2025

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Events Manager

Contract: Permanent

Location: Winsley, Wiltshire, United Kingdom

Closing Date: 10 June 2025

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Team Leader

Contract: Permanent

Location: Winsley, Wiltshire, United Kingdom

Closing Date: 10 June 2025

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Insomnia Test Role 2 TEST124

Contract: Contract

Location: Remote

Closing Date: 21 May 2025

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Software Engineer REF12345

Salary: £50,000 - £70,000 per annum + benefits

Contract: Full-time

Location: London, UK

Closing Date: 15 August 2025

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Software Engineer - Umbraco REF12346

Salary: £50,000 - £70,000 per annum + benefits

Contract: Full-time

Location: London, UK

Closing Date: 07 August 2025

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Community Care Worker

Salary: £12.31 - £13.13 per hour + Generous holidays, Pension

Contract: Permanent

Location: Winsley, Wiltshire

Closing Date: 05 September 2025

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Community Staff Nurse

Salary: £29970 - £36483 per annum + Generous holidays, Pension

Contract: Permanent

Location: Frome, Somerset

Closing Date: 08 September 2025

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